Smart queues, happy guests.

Table and queue management system

Make waiting part of the experience.

1. Guest check-in and real time notifications

From waiting to welcoming.

Guests scan a QR code upon arrival and register their group to get a table.

They receive a digital queue number and a preview of the menu or of the daily offers.

When their table is ready, they receive an automated notification via WhatsApp.

2. Customer feedback and loyalty

Collect customer feedback to measure satisfaction levels.

Increase your client database and send them custom messages.

Possibility to integrate the system with your loyalty program for priority seating of select guests.

3. Track queues & optimize staffing

Manage queues easily from any location.

Monitor and adjust the queue dynamically to enhance the overall customer experience.

Analyze queue patterns, wait times, and peak hours to improve staff allocation.

Proven results in queue management

These are the typical results our clients have achieved by implementing our restaurant queue management system.

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They already trust us

Client Testimonials

"Hermes Wings was able to solve one of our biggest challenges for our restaurant: how to seat more people and reduce clients wait times. After just a few weeks from the implementation we have been able to reduce the avg. waiting time by 20%, allowing more customers to be seated and served, and get up to three more big tables (8+ people) on the weekends."